Business Debit Card

Mastercard® Resources

Reduce your need for checks by using your LCNB National Bank Business Debit Mastercard®. You have the security of knowing that Mastercard® provides you with Zero Liability with any unauthorized transactions.

For more information about Mastercard® Zero Liability protection, please click on the action button below.

 

Mastercard® Zero Liability


Debit Mastercard®

Mastercard® provides benefits for each type of debit card that LCNB National Bank offers. Below are links to the Guide to Benefits that corresponds with the particular card that you have been issued. The Guide to Benefits contains detailed information about insurance and retail protection services and other benefits you can access as a Debit Mastercard® holder. This guide supersedes any guide or program description you may have received earlier.

To file a claim or for more information on any of these services, call the Mastercard® Assistance Center at
1-800-Mastercard: 1-800-627-8372, or en Español: 1-800-633-4466
Click below for the Guide to Benefits:
 

Card Control – CardValet App

 

Get the mobile app that lets you control debit card usage and spending on the go. CardValet lets you:

  • Turn your debit card on and off

  • Establish transaction controls for dollar amount limits, merchant categories and geographic locations*

  • Receive alerts when your debit card is used, approved or exceeds the transaction controls set by you

  • Stay informed of potential fraud with alerts on attempted, declined transactions

  • Get real-time balances for your accounts

LCNB National Bank has partnered with Fiserv to bring this mobile service to our debit card clients. For more information visit cardvalet.com.  (Card Valet does not replace the LCNB Mobile app, but provides card control functionality that our main app does not include.)

*Please consult with your mobile provider regarding any fees to use your location settings

Available for download below for your Apple iOS or Google Android device.  Please have your LCNB debit card with you to enroll.

                


Apple Pay®, Google Pay®, Samsung Pay®

You may use your LCNB National Bank BusinessDebit Mastercard® with any of the above mobile payment methods. Simply add your card to your mobile wallet for ease of use at any merchant that accepts Apple  Pay®, Google Pay® or Samsung Pay®. Enrollment is required which may involve contacting LCNB National Bank at 800-344-2265 for verification and enablement of your mobile device.


MoneyPass® Surcharge Free Network

We know how important it is for you to be able to access your money from across the United States which is why LCNB National Bank has partnered with MoneyPass® to provide you with a surcharge free nationwide ATM Network. You may go to www.moneypass.com or download the MoneyPass® app from your mobile device’s app store or may search for ATM locations using the LCNB Mobile app to find an ATM near your current location. Be sure to always look for the MoneyPass® logo when using a selected ATM and if you ever encounter a screen to charge you with a surcharge, the ATM may no longer be part of the MoneyPass® Network any longer.

 

Emergency Numbers

If you have lost your LCNB National Debit Mastercard® or it has been stolen, please contact us at 800-344-2265. If you are placing a call after hours, you will be prompted to select an option to connect you to our after hours Card Services. If you feel that you have fraud on your account after our normal banking hours, please contact our Fraud Control After Hours Center at 866-842-5208.

 

Education & Awareness

LCNB National Bank also provides you with additional resources to learn more about ways to protection yourself from possible fraud or identity theft. Use any of the resources in our Education & Awareness section to help prepare you for fighting against scams, phishing, skimming or other ways that unauthorized users may obtain your Debit Card information along with any alerts or notifications.