LCNB features Debit Mastercard®
Reduce your need for checks by using your LCNB National Bank Debit Mastercard®. You have the security of knowing that Mastercard® provides you with benefits like insurance and retail protection services as detailed in the Benefit Guides below. Your card also features Zero Liability for any unauthorized transactions.
To file a claim or contact the Mastercard® Assistance Center:
800-627-1372 or en Español, 800-633-4466.
MoneyPass Surcharge- Free ATM Network
LCNB has partnered with MoneyPass® to provide you with a surcharge-free nationwide ATM Network. You can find a MoneyPass ATM throughout the US by downloading the MoneyPass app, visiting www.moneypass.com, or through the locations option in the LCNB Mobile app. Be sure to always look for the MoneyPass® logo when using a selected ATM and if you ever encounter a screen that presents you with a surcharge, the ATM may no longer be part of the MoneyPass® Network.
Lost/Stolen Debit Cards, or Reporting Fraud
If your debit card is lost or stolen, call LCNB at 1-800-344-BANK and speak with a representative to have the card deactivated and potentially replaced. If you believe your card is permanently lost and need to request a replacement card, please call LCNB National Bank.
If you see suspicious transactions on your debit card, please also call 1-800-344-BANK at any time day or night.
Control your Debit Card with Card Management in App or Online
Download the LCNB app for your iOS or Google device to access Card Management. Using your browser or desktop, navigate to "logins" above and access Card Management from your online dashboard.
Data rates may apply for downloads.
Apple Pay®, Google Pay®, Samsung Pay®
You may use your LCNB National Bank Debit Mastercard® with any of the above mobile payment methods. Simply add your card to your mobile wallet for ease of use at any merchant that accepts Apple Pay®, Google Pay® or Samsung Pay®. Enrollment is required which may involve contacting LCNB National Bank at 1-800-344-BANK for verification and enablement of your mobile device.
Fraud and Identity Theft
While debit cards are a secure way to purchase goods and obtain cash, there are of course instances of fraud. To learn more about protecting yourself and what to do in case of suspected fraud, visit our Info Security & Fraud page.
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