Debit Card Resources
Here at LCNB National Bank, we aim to provide you with comprehensive debit card services. Our service extends to clients throughout the Cincinnati, Columbus, and Dayton, OH areas.
Lost/Stolen Debit Cards
If you have lost your debit card or if it was stolen, please follow the steps outlined below.
Please call LCNB National Bank at 1-800-344-BANK in order to speak with a representative to get the card deactivated.
LCNB National Bank's Hours are:
Monday - Thursday: 9AM to 5PM
Friday: 9AM. to 6PM
Saturday: 9AM to 1PM
If it is after hours, please call our after hours call center at: 1-800-344-BANK and follow the prompts provided.
If you have downloaded the CardValet App (read below) you can mark your card Lost/Stolen immediately.
IMPORTANT NOTE: If the card is permanently lost or stolen and you would like a replacement card, please contact LCNB National Bank at 1-800-344-BANK and request a new card.
Card Control – CardValet App
Get the mobile app that lets you control debit card usage and spending on the go. CardValet lets you:
Turn your debit card on and off
Establish transaction controls for dollar amount limits, merchant categories and geographic locations*
Receive alerts when your debit card is used, approved or exceeds the transaction controls set by you
Stay informed of potential fraud with alerts on attempted, declined transactions
Get real-time balances for your accounts
LCNB National Bank has partnered with Fiserv to bring this mobile service to our debit card clients. For more information visit cardvalet.com.
Available for download below for your Apple iOS or Google Android device. Please have your LCNB debit card with you to enroll.
Debit Mastercard® Guide to Benefits
Reduce your need for checks by using your LCNB National Bank Debit Mastercard®. You have the security of knowing that Mastercard® provides you with Zero Liability with any unauthorized transactions.
For more information about Mastercard® Zero Liability protection, please click on the action button below.
ApplePay®, Google Pay®, Samsung Pay®
You may use your LCNB National Bank Debit Mastercard® with any of the above mobile payment methods. Simply add your card to your mobile wallet for ease of use at any merchant that accepts Apple Pay®, Google Pay® or Samsung Pay®. Enrollment is required which may involve contacting LCNB National Bank at 1-800-344-BANK for verification and enablement of your mobile device.
MoneyPass® Surcharge Free Network
We know how important it is for you to be able to access your money from across the United States which is why LCNB National Bank has partnered with MoneyPass® to provide you with a surcharge free nationwide ATM Network. You may go to www.moneypass.com or download the MoneyPass® app from your mobile device’s app store or you may search for ATM locations using the LCNB Mobile app to find an ATM near your current location. Be sure to always look for the MoneyPass® logo when using a selected ATM and if you ever encounter a screen to charge you with a surcharge, the ATM may no longer be part of the MoneyPass® Network any longer.
Education & Awareness
LCNB National Bank also provides you with additional resources to learn more about ways to protect yourself from possible fraud or identity theft. Use any of the resources in our Education & Awareness section to help prepare you for fighting against scams, phishing, skimming or other ways that unauthorized users may obtain your Debit Card information along with any alerts or notifications.